SHIPPING & RETURNS
Information about delivery and returns
4.1 Any delivery date stated on the Site or in any document or email is approximate only and does not constitute a guarantee of delivery on any particular date.
4.2 Title and risk of loss shall pass to you upon delivery of the products by us to the applicable carrier, unless otherwise agreed in writing by us.
4.3 Delivery charges will be added to the total amount due after you have selected a delivery service from the available options. Deliveries within the Benelux are free of charge from EUR 50.00. For deliveries outside the Benelux, delivery costs will be charged account brought.
4.4 We deliver to the address specified in your order.
4.5 You have the right under your statutory rights to cancel your order, return a product or cancel a service agreement for any reason. If you wish to return a product purchased on the Site, you must notify us of your intention to return or cancel within 30 days of the date on which you, or a person designated by you, receive the product(s) or Has taken. If you have ordered multiple products in a single order, you must notify us of your intent to return within 30 days of the date on which you, or a person designated by you, took delivery of the last product of the order. You only need to clearly communicate your intention to return a product to us to exercise these rights. You can inform us by sending an e-mail to firstname.lastname@example.org
If you have notified us that you wish to return the product, please return the product to us with the original receipt, original packaging and accessories supplied. After you have indicated that you want to return a product or cancel a service agreement, you have 14 days to return your products. The direct costs for returning these goods are for your account. You may be held liable if the value of the returned goods decreases as a result of your handling of the goods (except where this was necessary to establish the nature, characteristics and functioning of the goods).
We will pay all payments received from you for the purchased goods no later than 14 days after the day on which we receive the above communication. We will use the same payment method that you used for the original transaction, unless you have expressly agreed otherwise. In any event, no fees will be charged as a result of such refund. We may postpone the refund until we have received the goods again or you have provided proof that you have returned the goods, whichever is earlier.